This page is the primary source of information for your migration steps and resources. Always start with this page to contact us with questions, find dates and take action on confirming your status.

Cohort 8 Migration Date: Nov 11 - Nov 22

On this page:

How to Contact Us

We have a dedicated support team ready to help you during the migrations. To connect with us you should:

  • Use the Live Chat feature on this page (bottom right hand corner)
  • Live chat with our support team is open 7:30 a.m. - 4:00 p.m.
  • Off-hours: submit your question through the chat interface and we will follow up the next day.

Confirm Your Status

A required step that needs to be completed by Wednesday, Nov 20 at 11:00 a.m MT. with one of the following:

  • Confirm launch for Nov 21; or
  • Request Extension #1 of migration review
  • No response by 11:00 a.m. defaults to launch on Nov 21 starting at noon.

For extensions

If you want more time to work on your site, you will be able to request that on Nov 20 by 11am. To do this, you select Extension #1 on the confirm status form and from there you will have from Nov 21 through Dec 5 to continue to work on your migrated site. We'll email you on Dec 2 to remind you that your site is scheduled to launch on Thursday, Dec 5

Submit your status


Cohort 8: Important Dates & Action Items

Summary View of Dates:

  • Migration window:
    • Week 1: Nov 11 - 15
    • Week 2: Nov 18 - 22
  • Extension #1: Nov 25 - Dec 5

Cohort 8 Full Dates & Details

  • Oct 29 at 1:30 p.m.: Pre-migration planning session

  • Nov 8 at 5:00 p.m: Site locked to content edits

  • Nov 11: Technical Migration by Web Express Team

  • Nov 12 - 14: Sites sent to primary contact for start of migration review

  • Nov 18 - 22: Migration Review by site team

  • Nov 20 at 11:00 a.m MT. Confirm Status:

    • Confirm launch for Nov 21; or

    • Request Extension #1 of migration review

    • No response by 11:00 a.m. defaults to launch on Nov 21

  • Nov 21 at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 11:00 a.m.;

  • Nov 21 at 12:00 p.m.: Extension #1 starts for sites that submitted requests

  • Nov 22: Confirmed site launched by Friday, 12:00 p.m. and open for edits again; receive archive of D7 site

  • Nov 22: Extension #1 migration review continues

  • Extension sites will default to launching on Dec 5-6.