Dear Faculty Relations 鈥� I am worried about a couple of my students. I got an email from a student鈥檚 parent saying their child is in the hospital. When another student was in my office a few weeks ago, they reported feeling anxious and, at times, depressed. I haven鈥檛 seen them in my class since then. I鈥檓 unsure if they have support resources in place. Should I refer them to you? 鈥� Concerned about Student

Dear Concerned about Student 鈥� Students of all identities and degree tracks will experience adversity of varying severity, complexity, and duration during their time at 抖阴旅行射 Boulder. Resources like Student Support & Case Management (SSCM) are dedicated to supporting students who are in distress due to mental and physical health difficulties, family emergencies, hospitalizations, or other circumstances.听

Students can be referred to SSCM by phone, (303) 492-7348, email, or clicking the 鈥淩efer a student to a case manager鈥� button on their website. You may also contact them to consult about if a student is best supported by their office, and if not, they will help you connect with the appropriate office or resource. You may not always hear from them following a referral, but if you have ongoing concerns you wish to share, please reach out, and a case manager will share with you the information they can. At some point, you might receive an email from SSCM on behalf of a student, one you did not know was connected. This occurs when a student鈥檚 situation is serious enough to where the student is unable to communicate themselves.听

FERPA allows all university employees to share student information with those in a position to either conduct the institution's business or to help a student. SSCM outreach to the student does not include identifying information of the referring party. However, some information shared may be information only you are aware of. Students who share their challenges often want support, and students rarely, if ever, ask where a referral came from.听听

Following a referral, SSCM Case Managers will outreach to the student and work with them directly to provide them with the appropriate level of support that they need including but not limited to:听

  • Sharing appropriate resources and referrals听

  • Encouraging the student to self-advocate for themselves with their faculty听听

  • Collaborating with all necessary parties (campus partners, advisors, faculty, emergency contacts, etc.) with the goal of helping the student feel safe and supported

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Written by Angie Nemecek, Program Coordinator, Student Support & Case Management, University of Colorado Boulder, March 2022听