Patron Portal Login and Checkout

Patron Portal login

Logging in to Patron Portal Selecting and Reserving Gear Error Messages
Logging in to Patron Portal

 

 

The Patron Portal can be found online at

Log-in using your Boulder IdentiKey. 

 

After logging in, choose the checkout center that applies to you. For this Manual we will select CMCI Armory 214 where much of the journalism gear can be found. 

 

A “Message of the Day” may pop up. Please do not ignore this message as it contains vital information that could affect checkouts or reservations. 

 

 The Home page that appears shows different categories of gear. Simply navigate to the gear that you want.  

To illustrate, let’s check out a General Use Camera. First, in Select Type, choose Cameras. 

 

Under Cameras are sub-categories that are “Class Specific Cameras” and “General Use.” Choose “General Use.” 

All general use cameras will be found here, for example, “General Use Nikon Cameras.” 

 

Click on General Use Nikon Cameras and a new page will open showing information about the camera. A list of General Use Nikon cameras appears below.

 

 Click on “Add” to put the chosen camera in your cart. 

Scrolling to the bottom of the screen will show Related Items, where you can check out such things as batteries, lenses, and tripods. 

 

Once you’re finished adding gear to the cart, then navigate to the top right of the portal page and click on the “Cart” icon.  

 

You will then be prompted to Create a Reservation. 

If no errors are present, then click Submit Reservation. 

 

 

Patron Portal Error Messages and Explanations 

 

If you see this error message / image :  

  • The reason for this error is the resource is unavailable at the requested time. This means that the allotted time requested for the reservation may be overlapping an existing reservation during that period. In order to fix this error choose a different resource number or change the reservation time. In this example the zoom recorder is either checked out or is being checked out during the time that this reservation is being completed. This is only an example but other pieces of equipment can have this same error message and needs to be handled the same.  

  • When selecting a date and time the return time must be after the pickup time. Make sure to double check in the system when choosing a reservation time that the pickup time comes first and the return time comes last. If it does not follow this order the system will not allow for the reservation and this notification appears. 

  • This error happened because on the selected pickup date or time the campus is closed. Make sure to check the University’s calendar. When receiving this error make sure to check the pickup time and change accordingly. Our hours of operation are Monday-Thursday 9-5pm and Friday 9-4pm.

  • This error happened because on the selected return date or time the campus is closed. Make sure to check the University’s calendar. When receiving this error make sure to check the return time and change accordingly. Our hours of operation are Monday-Thursday 9-5pm and Friday 9-4pm.